Ground Effects: Vehicle Design Systems
Ground Effects Employment
Operations Manager

Summary: Ground Effects is looking for an Operations Manager to join our team in Windsor, Ontario. The Operations Manager is responsible for the strategic direction and leadership for overall operations of multiple sites through out Windsor and Essex County. This role is to effectively and efficiently manage the development and directions of the operational team to drive the growth of revenue, productivity and promote high quality customer satisfaction while building relationships and ensuring the integration of strategic plans with company operations with their respective Plant Managers.

Core Competencies

  • Customer Focus, Communication, Quality Orientation, Adaptability/ Flexibility, Creative and Innovative Thinking, Decision Making and Judgement, Planning and Organizing, Problem Solving, Result Focus, Leadership, Coaching and Mentoring, Ensuring Adherence to Company Rules and Regulations, Utilizing internal resources.

Job Duties

  • Establishes the overall vision and direction for the implementation of their business unit operations.
  • Develop and implement new business strategies for creating or improving processes and procedures to improve corporate performance objectives.
  • Monitor departmental/plant unit performance against goals to ensure that progress is being made, and that corrective action is taken if necessary.
  • Meet regularly with plant managers to facilitate resolution of issues/problems for their plant and/or their departments.
  • Responsible for appropriate staff levels to meet requirements at the plant level, responsible for utilizing internal resources for recruitment, hiring, terminations and performance management to support overall direction for each plant.
  • Manage the morale in the plants by setting and demonstrating a strong business ethic with subordinates for dealing with employees, suppliers and customers.
  • Supports the analysis and reporting of the plants on the daily, monthly and annually department's key performance indicators and industry trends.
  • Handle customer inquiries and complaints which are escalated from the plants, analyzing the customer's concern and present options to solve their issue.
  • Examines reports to determine the operational efficiencies and activities of the plants to ensure optimum performance.
  • Ensure that external and internal safe operating principles are in place and adhered to; complying with required Health and Safety laws and regulations.
  • Ensure that all reporting employees adhere to company policies and procedures.
  • Performs other duties as required.

Job Requirements

  • Post Secondary diploma or degree in a technical field preferred.
  • 5-10 years previous management experience in an technical environment with proven leadership abilities.
  • Effective leadership skills, with a strong focus on operations and business processes.
  • Able to identify key issues; creatively and strategically overcome internal challenges or obstacles.
  • A clear and solid understanding of personnel policies, practices, and procedures and other operational issues faced by the organization.
  • Effective attention to detail and a high degree of accuracy.
  • High level of integrity, confidentially, and accountability.
  • Sound analytical thinking, planning, prioritization, and execution skills.
  • A well-defined sense of diplomacy, including solid negotiation, conflict resolution, and people management skills.
Please reply by email to hr@gfxltd.com or by fax to 519-946-0185. 

Only the selected candidates will receive a response.  Thank you for your interest.
 
 

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